BLKBRD Shoemaker | Shipping Info

At BLKBRD, every pair of shoes is crafted with care in our workshop. Because of the artisanal process involved, our shipping times vary depending on the type of order:

Order Processing & Dispatch

• Ready-to-Wear (RTW): Please allow up to 2-4 days from the date of purchase for your order to be shipped.

• Made-to-Order (MTO): MTO shoes require 2-3 weeks for completion before dispatch. Shoes with special customizations may take longer.

• Orders received on Sundays or public holidays will be processed on the next working day.

• During peak seasons (holiday periods, sales, etc.), processing and delivery may take longer than usual.

Shipping Methods

• Domestic (India): Orders ship via trusted courier partners. Please allow 1–3 working days for dispatch. Rural addresses may require additional transit time.

• International: We use DHL Express as our standard courier. Once shipped, you will receive an email with your tracking information. Delivery timelines vary by destination.

⚠️ Note: We are unable to ship to PO Boxes or military addresses.

Taxes, Duties & Customs

• Domestic Orders (India): Customers are responsible for any taxes or fees charged by state authorities.

• International Orders: Import duties, VAT/GST, and applicable customs fees are the responsibility of the customer. These charges must be paid in accordance with local regulations.

• If an international shipment is refused or returned due to unpaid duties/taxes, or failure to accept delivery, all applicable return shipping fees, duties, and taxes will be deducted from your refund.

Estimated Delivery Times (After Dispatch)

• Domestic India: 2–5 working days, depending on your location.

• International: Typically 3–6 working days via DHL Express, depending on customs clearance in your country.

Additional Notes

• BLKBRD reserves the right to update free-shipping thresholds and promotions at any time; any such updates will be reflected on our website.

• For questions about your order status, timeline, or shipping, please contact us at info@blkbrdshoemaker.com.