We at Blackbird Shoes take customer satisfaction very seriously and offer an easy  return or exchange service for all non-personalized/ non-customized shoes within 7 days from the date of delivery, provided the shoes are unused and in its original condition with all packaging and accessories intact.

We recommend that you first try your shoes for fitting on a carpet or soft and smooth material, and once you are sure about the fittings, wear them outside onto a rough surface. 

For any return and exchange requests, please contact us at web@blackbirdshoes.com, with your order details. Or you can directly connect with us over WhatsApp at +91 9819976912.

All the refunds, once confirmed are processed within 3-5 working days and should reflect in your account in 5-7 days.